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Chifley College Senior Campus

Chifley College Senior Campus

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Retail Services

Course Description:

Retail Services is a Vocational Education and Training (VET) course. It provides students with the opportunity to achieve a nationally recognised qualification that can be used to obtain employment or undertake further training within the industry. In this course students must undertake the mandatory element of Work Placement and can obtain a Certificate III in Retail if they complete all Units of Competency to a competent level.

QUALIFICATION: SIR30216 Certificate III in Retail

What will I be doing in this course?

In Retail Services, students will have the opportunity to develop skills and knowledge in customer service, working effectively in a service environment, working in a team environment, contributing to workplace health and safety, assisting with customer difficulties, working with products and displays and maintaining a store environment.

Students will need to complete a total of 70 hours work placement in the Retail industry in order to successfully achieve their HSC. (35 hours in Year 11, 35 hours in Year 12)

How will this course help me in the future?

Retail provides students with the opportunity to obtain national vocational qualifications for employment in the Retail industry.

Students will be able to develop knowledge and skills to enable them to be an effective Retail worker.

Skills acquired in this course are transferable to other industries. Retail occupations include:

  • Customer Service
  • Buyer
  • Stock Controller
  • Sales person
  • Visual Merchandiser
  • Merchandiser